![]() IMPORTANT: Do not close this Wechat window – minimize the App to check your email, and then come back to this screen. Go to ‘Me’ → ‘Settings’ → ‘More Settings’ → ‘Export Personal Data’Ī) If you haven’t linked your Wechat to an email address, you’ll need to verify your email first before you can request a personal data export:ī) If you’ve already linked and verified an email address, click ‘OK’ to begin the data request process.Preparation: Phone only (iOS or Android WeChat App) When you need to restore this data to a new phone or mobile device, just log in to the Desktop App, go into ‘Backup and Restore’ and choose ‘Restore on Phone’.įor chat history, files, contacts, or moments: Request personal data backup files (EU, US only) That’s it! The data is now stored on your Desktop WeChat. Keep both the computer and phone Apps open the entire time, or else the backup process will pause.ħ. This process will take you anywhere from a few minutes to hours, depending on how much data your chat logs have (i.e. Take out your Phone and follow on-screen guidance to ‘Backup All’, or select specific chat records that you want to save. Choose ‘Back up on Mac’ to store the files within the Desktop app on your computer.Ħ. ![]() Once you’ve logged in, find the menu icon at the bottom left corner and click ‘Backup and Restore’.ĥ.
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